A. Your initial investment may vary depending on a variety of factors, including condition of the building, the amount of improvements performed by the landlord, geographic areas and your own skills. To ensure our franchisees will be able to qualify with both lenders and landlords, we require potential franchisees to have minimum liquid funds available to invest of $125,000 and a minimum net worth of $500,000.
A. Breakdown of initial investment:
|Low end High end Initial Franchise Fee||$40,000 to $40,000|
|Lease/rent monthly||$1,953 to $9,393|
Plans and Construction Cost
$183,496 to $446,322 (Includes architectural & permits)
$5,000 to $5,000
|Equipment||$87,978 to $170,901|
|POS System||$13,777 to $14,791|
|Initial Inventory||$24,024 to $39,471|
|Signs and Awnings||$1,049 to $23,847|
|Initial promotion and advertising||$5,000 to $5,000|
|Insurance||$2,411 to $19,981|
|Training (travel and living expenses 2 people)||$588 to $9,380|
|Business Licenses||$100 to $1,100|
|Professional Fees (i.e. attorney, accountant)||$665 to $21,587|
|Additional Funds/3 months (working capital)||$15,000 to $90,000|
|Security Deposits (estimated phone & utilities)||$250 to $1,500|
|TOTALS||$381,290 to $898,274|
A. No, but Kilwins has established relationships with several lenders that can provide very competitive terms and rates for qualified individuals. Kilwins is also a proud member of VetFran. A $10,000 discount on the franchise fee is given to veterans. Kilwins is also on the Small Business Administration Registry and re-certify with the SBA yearly.
A. Yes, Kilwins Royalty Fee is 5% of gross sales, paid monthly.
A. Yes, building the Kilwins brand is paramount to our long term objectives, which benefits everyone. To help in this brand-building Kilwins will assess a 1% - 4% National Marketing Fund fee. The current National Marketing Fund Fee is 1%, which is devoted to National Marketing.
A. We encourage single unit ownership, and we also want a hands-on leader at the helm. We also permit multi-unit ownership after a franchisee proves they are able to operate their initial location within our brand requirements and after providing an approved business plan for additional locations.
A. Once the Franchise Agreement is signed, there will be ample training on forecasting and the quantity of product to order by type of candy to be made and to fulfill seasonal needs. We train you on the use of the defined ordering process.
A. There are many locations available for development. We will work with you to make sure your location meets Kilwins criteria. We also offer assistance in site selection and lease negotiations.
A. Some of the criteria and FAQ-questions you should consider are: Pedestrian traffic counts (number of people that walk by the location) Pedestrian traffic patterns and peak business hours of the day Year round and/or seasonal pedestrian traffic information Makeup of pedestrian traffic; local residents, tourists, resort goers, etc. Surrounding area and overall market; merchant mix, residential areas, and area attractions Competition Restaurants, hotels and bed and breakfasts in immediate area of location Schedule of events We will give you our opinion and approval on your site. We can also help you find a suitable location. However, our opinion on the store site should only be one factor of many that you should consider in making the final decision on a location. Our favorable opinion should not be interpreted as an indicator of success.
A. Your franchise agreement is for 10 years. If you are in good standing, you may renew with the then current agreement for another 10 years.
A. Yes, we will send you a copy electronically or mail you a hard copy, whichever you prefer.
A. Yes, your Kilwins store has a clearly defined area in which no other Kilwins store can be awarded.
A. Yes, just like any other store or business. Your store can be sold to a buyer who has been qualified and approved by Kilwins. There is a transfer fee associated with each resale.
A. From the initial inquiry to opening the store may take six (6) to twelve (12) months, depending on a number of factors, including site availability and condition, plan review, permitting and financing.
A. Yes, your training will be conducted over a two week period. Fourteen days of training at our headquarters in Petoskey, Michigan and a minimum of six days in your store prior to opening. Each day of training consists of a minimum of eight hours per day. Kilwins University provides learning services delivered face to face to ensure your competency in operating and growing your Kilwins store. Upon your successful completion of the initial training program you will be certified on the Kilwins Brand, store operations and product production.
A. Made in - Store products are one of the key differentiators that have helped to make Kilwins successful. Upon successful completion of product training you will be certified in the production of made in-store items. These items include fudge, caramel apples, brittles, caramel corn and a variety of items such as pretzels, krispie treats and marshmallow puffs that can be dipped in chocolate or caramel.
A. You do, however we will provide you with suggested prices, but your prices should reflect what your local market will bear.
A. Yes, Kilwins provides a variety of technical and operational support services. Technical support is available for our Point of Sale System (POS). Our Brand Standards Manual, recipes, product ordering, and reporting applications are all handled on-line through our Franchise Site intranet portal.
A. There is a one-time $2,000.00 POS software license fee, a $175.00 monthly Technology Development Fee and a $80.00 paid monthly POS maintenance and storage fee. (Fees are subject to change)
A. Yes, you will be assigned a store consultant who will work with you in an ongoing store support role with a focus on sales, financial performance, and brand and quality standards. Our Store Support staff will provide periodic and continuing advisory assistance to Franchisee as to the operation and promotion of the store.
A. Yes, Kilwins provides a variety of sales and marketing programs including a store grand opening marketing plan, in store promotional signage, marketing and sales collateral. Regional meetings and our conventions are also important opportunities to share information with franchisees in an open and interactive environment.
A. You can choose to build out your store or have Kilwins build it out for you. As part of the store construction process there is a $5,000 Construction Deposit required. If Kilwins builds the store the deposit will be applied to the store construction agreement. If you build your store then the Construction Deposit will be used to reimburse Kilwins for our costs and expenses we and our representatives incur in connection with our periodic review and oversight of the construction of your store. For Kilwins build projects there is a 10% Construction Management fee applied to construction costs and a 7.5% Equuipment Management fee applied to equipment costs. If you elect to build your store Kilwins still offers the option to manage the equipment portion of the project for you.
A. Kilwins has recommended vendors to purchase equipment and fixtures from at Kilwins negotiated national rates. However, if you found equipment that met the same specifications, you are welcome to purchase locally. All locally purchased equipment or fixtures must be approved by Kilwins.
A. Our typical Kilwins store is between 1200 sq. ft. and 1500 sq. ft.
A. Yes. Just fill out our Request for Consideration form on line and submit it to us. Someone from Kilwins Development Team will be in touch with you by phone.
A. Kilwins franchisees are people who love people. They are passionate about doing whatever it takes to meet the needs of their customers and bring smiles to their faces. Their warm, outgoing, and “cup half full” personalities are contagious. These traits will attract similar people needed to build great teams and who do not permit or accept failure. The right prospect will believe in and is committed to the Kilwins system and are driven to succeed. They must be “all in”. This means an unwavering dedication to a partnership that enables them to follow our system and bring all the senses to life by using their talents to grow community connections, build long term relationships with customers and employees and leverage their personalities to deliver exceptional service that brings customers back again and again. The right candidate will have an entrepreneurial spirit and conviction to take the Kilwins system to every person who comes in contact with the brand is required. Our stores are our stage, and the performance takes dedication and discipline to be personally engaged in the store during each and every act.
Kilwins franchisees love people and want to put smiles on faces. They are driven, and have outgoing and positive personalities that are required to build great teams to make customers happy. They build community connections, customer relationships, and provide exceptional customer service. They are “failure is not an option” people with an entrepreneurial spirit and are dedicated & committed to following the Kilwins system.